Contact Us

Welcome to PawWiggle.

We’re here to help with order questions, shipping updates, product questions, sizing help, and after-sales support.

If you need assistance, please contact us by email and our team will get back to you as soon as possible.

Customer Support Email
support@pawwiggle.com

Response Time
We usually reply within 24–48 business hours.

Business Hours
Monday to Friday

What We Can Help With

  • Order status and tracking

  • Shipping and delivery questions

  • Product and sizing support

  • Return and refund requests

  • Damaged, incorrect, or missing items

Before You Contact Us
To help us assist you faster, please include:

  • Your order number

  • The email used for the order

  • A short description of the issue

  • Photos if the item arrived damaged or incorrect

Shipping Information
Orders are usually processed within 1–2 business days.
Orders ship from our fulfillment warehouse in China.
Delivery usually takes 10–15 business days depending on the destination.
Tracking information is provided once your order has shipped.

Returns & Refunds
If you have a return or refund request, please contact us first at support@pawwiggle.com.
Do not send items back without contacting us in advance.

Thank you for shopping with PawWiggle.