Shipping policy

Thank you for shopping with PawWiggle.

We want to make shipping information clear and easy to understand before you place an order.

Order Processing Time

Orders are usually processed within 1–2 business days.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Please note that processing time is separate from shipping time.

Shipping Origin

Orders ship from our fulfillment warehouse in China.

Estimated Delivery Time

Delivery usually takes 10–15 business days depending on the destination.

Please note that actual delivery times may vary due to customs processing, carrier delays, peak seasons, weather conditions, or other factors outside our control.

Tracking Information

Tracking information is provided once your order has shipped.

Please allow a short time for tracking updates to appear after the shipment confirmation email is sent.

Shipping Delays

While we do our best to deliver orders within the estimated timeframe, delays may occasionally happen during transit.

If your order has not arrived within a reasonable time, please contact us at:

support@pawwiggle.com

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order.

PawWiggle is not responsible for delivery issues caused by incorrect or incomplete shipping information provided at checkout.

If you notice an address mistake after placing your order, please contact us as soon as possible. We will do our best to help before the order is shipped.

Lost or Damaged Packages

If your package arrives damaged, or if you believe your package is lost in transit, please contact us at support@pawwiggle.com and include your order number and any relevant photos or details.

We will review the issue and assist you as soon as possible.

Contact Us

If you have any shipping-related questions, please contact us at: